candida yeast healing resource









HOW TO ORDER


Internet: Payment by Credit Card
To order any of our products, go to a product's description page, choose the quantity, and press "Add to Shopping Cart". You can continue browsing our site and add as many products as you like. Our shopping cart program will keep track of what you have added to your shopping cart. When you are ready to place your order, click "View Shopping Cart" to take you to the products you have selected. Click "Send Order Secure" to proceed. Enter your credit card information, choose Visa, Master Card or American Express and click "Send Order Now." Lastly, you will need to confirm your order information and choose the appropriate shipping method. You will be sent a confirmation of your order to the email address you provide.

Telephone: Payment by Credit Card
Our phone number is 1-415-339-0460, outside of the U.S.A. dial country access code then 1-415-339-0460
You can call us 24 hours a day. If we are not available, please leave your area code and phone number, the spelling of your first and last name as well as the spelling of your complete address (include zip code or postal code) and email addres on our voice mail. We will also need your Visa or Master Card number, expiration date and the items and quantity of items you wish to order. Your order will be confirmed via email or by telephone within 24 hours.

Payment by Certified Check or Money Order
THIS PAYMENT OPTION IS ONLY AVAILABLE TO USA CUSTOMERS
We cannot accept personal checks
Please follow same directions as credit card orders, but choose "Certified Check/Money Order" payment option,
print out your email confirmation and send it with your certified check or money order made out to:

The Modern Herbalist
P.O. Box 363
Carmel, CA 93921


Orders paid by certified check or money order are shipped upon receipt of payment.
In order to receive email confirmation of your transaction, you must provide your correct email address.




SHIPPING OPTIONS

Domestic Orders (USA only)

We offer UPS Home Delivery (and US Priority Mail for certain items) at a flat rate of $8.00 for all domestic (USA only) orders under $100.00 as our default shipping option.
Orders of $100.00 and over receive free shipping, Domestic (USA) Addresses Only.

Canadian Orders

All orders to Canada are shipped via International Priority Mail
The shipping charge for a single item is $32.00 and $2.75 for each additional item.

Orders to Canada can only be shipped on Tuesdays and Fridays (postal holidays excepted).
Typically this shipping method takes 4-10 days (from the date of shipping) chances of customs delays is minimal.

Shipping charges for our "Candida Clearance Rotation Protocol" are calculated on an individual basis,
the above listed International Priority Mail shipping charges do not apply to such orders.



International Orders

All orders sent to countries other than the U.S. are shipped via International Priority Mail (to all destinations where this service is available).
The shipping charge for a single item is $42.00 and $4.75 for each additional item. May take 4-8 days, chances of customs delays is moderate.

Overseas orders via International Priority can only be shipped on Tuesdays and Fridays (postal holidays excepted).
Typically this shipping method takes 6-10 days (from the date of shipping) chances of customs delays is low to moderate.

Shipping charges for our "Candida Clearance Rotation Protocol" are calculated on an individual basis,
the above listed International Priority Mail shipping charges do not apply to such orders.


INTERNATIONAL SHIPPING / INTERNATIONAL PRIORITY MAIL DISCLAIMER
Delivery to some countries may be delayed due to customs inspections or holds.
Some countries may charge additional import duties, payable by the recipient of the order.
The Modern Herbalist cannot assume responsibility for delays, import duties, taxes, shipping charges for returned parcels or customs confiscations.





SHIPPING TIME FRAMES

Domestic Orders
If your credit card transaction received authorization and your order was received by us before
11:00 AM, Pacific Time on a business day (Monday-Friday), it will be shipped the same day.
Orders received after 11:00 AM, Pacific Time will be shipped the following business day.

International Orders
International Priority Mail orders can only be shipped on Tuesdays and Fridays

INTERNATIONAL SHIPPING / INTERNATIONAL PRIORITY MAIL DISCLAIMER
Delivery to some countries may be delayed due to customs inspections or holds.
Some countries may charge additional import duties, payable by the recipient of the order.
The Modern Herbalist cannot assume responsibility for delays, import duties, taxes or customs confiscations.



RETURN AND ORDER CANCELLATION POLICY

RETURNS

Items purchased from The Modern Herbalist may be returned within 30 days of receipt if unopened (safety seals must be intact) unmarked and in their original condition (unless damaged in transit to the customer), for a full refund of purchase price. The cost of any shipping charges that were applied to the order is non-refundable once the order has been shipped. All returned items must be accompanied by the original sales invoice.

Returned Candida Clearance Rotation Protocol kits will receive a full refund if returned within 30 days, however a 15% restocking fee will be applied to cover our processing, (free) shipping charges, packaging and credit card processing fees.


Items for return must include the original invoice and may be sent to:

The Modern Herbalist
P.O. Box 363
Carmel, CA 93921
USA

CANCELLATIONS AND ORDERS REFUSED UPON DELIVERY

Orders placed and paid for by credit card on week days (Monday through Friday) and subsequently cancelled before 5 p.m. Pacific Time of the same day, will receive a full refund. All other previously paid for and subsequently cancelled orders will receive a 95% refund. Any order shipped by us, refused upon delivery, unopened by the recipient and returned to us, will receive a 90% refund/credit for the cost of the items, shipping charges are non-refundable.





BACK-ORDERED ITEMS

In the unlikely event that an item (or items) that you ordered from us is temporarily unavailable due to a supply shortage, you will be automatically billed at the time you place the order. This is an unfortunate limitation of electronic internet billing. If you supply us with your e-mail address when you place the order, we can inform you concerning the estimated time of shipping of your back-ordered item (or items). The remainder of your order will of course not be held up. If for any reason the back-ordered item or items are still not available 14 days after you placed the order we will inform you via email and credit your account.

If the back-ordered item (items) was a part of a larger order and the available items were shipped in a timely manner, your account will be credited for the shipping charges of the back-ordered item (items). If the item (items) on back-order was the only item (items) that you ordered, we will credit your account for all shipping charges when your order is shipped.



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We specialize in candida related conditions and digestive disorders: candida albicans, candidiasis, chronic fatigue, fibromyalgia, fungal infection, thrush, systemic yeast,
vaginal yeast infection and other common types of yeast infection, acid reflux, GERD, H pylori, helicobacter pylori, intestinal yeast overgrowth, leaky gut syndrome and stomach ulcer.

The information contained in these pages is not intended to take the place of your health
professional's advice. It is derived from our clinical experience and may shed light on your
health complaints. In case of serious ailments which may not respond favorably, please
seek the counsel of a qualified health professional.

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